Jeel PatelPassionate Entrepreneur

DOWNLOAD RESUME
BIRTHDATE
27-March-1992
WORK AS
Field Test Engineer/ Entrepreneur
PHONE NO
601-832-9877
EMAIL ADDRESS
info@j1patel.com

About Me

/Who Am I

I am a Creative Telecommunications Specialist with extensive expertise in troubleshooting, installing, and configuring systems. With a deep understanding of telecommunications technology, I excel at resolving equipment and system access issues. My proficiency spans a wide range of technical tools and systems, allowing me to effectively manage and coordinate system upgrades, software and hardware installations, and process improvements.

With over seven years of experience in project and team management, I have successfully led teams and collaborated with cross-functional groups to achieve project goals. My personable and detail-oriented approach has been honed through five years in the industry, including significant management responsibilities.

As an entrepreneur and business owner, I have built my reputation on delivering results. I have had the privilege of managing high-profile brands such as Subway, Western Motel, and AT&T. My academic journey began with an Associate’s Degree from Holmes Community College, followed by a Bachelor of Science from Mississippi State University. This solid educational foundation has empowered me to excel in various technical and managerial roles.

My technical skills are broad and diverse, encompassing Windows OS, Linux, Python, C++, Java, C, Microsoft Office, Macintosh, iOS development, and Android development. I have garnered significant experience as a Field Test Engineer, overseeing application development and launches across multiple platforms. This role has allowed me to leverage my skills in testing and quality assurance to ensure seamless user experiences. Additionally, I have developed my own applications, including the popular games Epic Color Spin Speed Challenge and Get Cross the Circles.

In addition to my technical roles, I am the founder of Smart Hookah LLC and Power Bell. These ventures have provided me with invaluable insights into business operations, product development, and market strategies, further enriching my professional expertise. Recently, I have also ventured into the audiovisual (AV) field, expanding my skill set to include AV system installation and troubleshooting, enhancing my ability to deliver comprehensive technological solutions.

My career took a significant leap in May 2018 when I joined Samsung as a Commissioning & Integration Engineer. Within two months, my performance and dedication were recognized with a promotion to Market Lead. My journey at Samsung did not stop there; I continued to advance, first to the role of Telecom Engineer, where I honed my skills in network engineering and telecommunications systems, and subsequently to Tier 2 Integration Support. In this position, I lead complex integration projects, ensuring high levels of performance and reliability in our systems.

My professional journey reflects my commitment to continuous learning, innovation, and excellence. Whether leading a team, managing a project, or developing a new application, I am driven by a passion for technology and a desire to make a meaningful impact.

Success isn't about how much money you make, it's about the difference you make in people's lives.

JEEL PATEL

Until you see the finish line, don't stop pushing. Push past the finish line – only then will you uncover your true potential.

JEEL PATEL

Believe in the power of your dreams and they will carry you aloft higher than you can imagine.

JEEL PATEL

Success isn't about how much money you make, it's about the difference you make in people's lives

JEEL PATEL

Believe, work, rest, repeat. That is my routine, and it has served me well.

JEEL PATEL

I refuse to slow down until I reach all my goals – that is why it always feels like I am resting!

JEEL PATEL

As an entrepreneur, you forfeit your prerogative to give up. There will always be people who will criticize you no matter what you do. Keep your head up, focus on your project, and strive for success. Never give up

JEEL PATEL

Keep your feet moving and your mind steady. Soon, the future will be yours.

JEEL PATEL

Statistics

3years of experience
300projects completed
2088hours of work
2494coffee cans

Resume

/My entire career

Experience
SEP 2021 - AUG 2022

TIER 2 INTEGRATION SUPPORT

Samsung Electronics

Job Description:

  • Support C&L activities with various network issues resolutions on the 4G Migrations and 5G Turn ups.
  • Work with Cross-functional Teams towards network issue resolutions.
  • Support the DSS/LS3, CBRS & C-BAND LS6 MASSIVE MIMO carriers' RAN/VRAN Orchestration/deployment.
  • Work closely with the ORAN development team to support configuration change requests.
  • Support deployment and operational teams ensuring RAN specifications are followed, ensuring optimal performance in the field.
  • RAN specifications are followed, ensuring optimal

Customer Assistance Representative

American Airlines

Job Description:

  • Creating a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience
  • Using appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees
  • Informing passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings
  • Collaborating with the internal team to ensure passenger information is processed accurately and flights are sent out on time
  • Listening to passengers and resolving their issues in accordance with company policies and procedures as a result of flight interruptions in a timely and friendly manner
  • Working in the Baggage Service Office to track the location of baggage and handle passenger questions
 

SEP 2021 - Jan 2022
APR 2021 - DEC 2021

Warehouse Associate

Amazon

Job Description:
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Stored items in an orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
  • Loaded trucks for outbound orders and unloaded trucks for inbound orders.
  • Operated forklifts to fill or empty overhead spaces.
  • Packed materials and items in designated crates and boxes and properly sealed and labeled crates.

Telecom Engineer

Samsung Electronics

Job Description:

  • Perform eNB and RRH upgrade (Firmware and Software) via Samsung RAN elements
  • Research and review new technologies, services, and technical training materials
  • Support design and creation of telecommunications systems
  • Assist in the development, revisions, and execution of scripts, MOPs, and ECNs
  • Generate periodic reports, troubleshoot network connectivity issues, manage post-migration issues, escalations
  • Resolve customer network issues Verizon, Sprint, and AT&T with record response times
  • Alarm monitoring, troubleshooting, root cause analysis, network performance analysis, script analysis

FEB 2018 - SEP 2021
Feb 2018 - July 2018

Market Lead

Samsung Electronics

Job Description:

  • Serving as the market lead for the Pacific North West, collaborated frequently and closely with the Regional PMs, Field Tech Coordinators, and RF engineers.
  • Trained and prepared new Commissioning & Integration engineers on the migration process.
  • Checked in and communicated with the Commissioning & Integration engineers to stay on top of any alarms or traffic issues on the sites, making corrections as necessary.
  • Mastered and provided Tier II-level troubleshooting, figuring out the issue and connecting with the Commission & Integration engineers and the Field engineers.
  • Wrote high-level RCAs regarding P1/P2 identification, escalating site issues as necessary.
  • Provided consulting services regarding RMA of equipment after isolating an issue.

C&I Engineer

Samsung Electronics

job Description:

  • Devised and implemented the migration MOP for the CDU30 hardware.
  • Executed pre-checks, the migration script, post-checks, and overall site checks.
  • Collaborated with Field engineers throughout the CDU30 commissioning process, isolating issues, clearing alarms, and performing soft resets.

May 2018-July 2018
JAN 2018 - APRIL 2018

Field Test Engineer/Enterpreniour

Aerotek, P3 Communications | Dallas, Texas

job Description:

  • Develop and implement complex internet and intranet applications on multiple platforms.
  • Handle the tasks of executing test cases for various mobile devices.
  • Consistently meet deadlines and requirements for all production work orders.
  • Test handset software and hardware in live networks; CDMA, HSPA, LTE, and/or GSM environment.
  • Perform feature field testing at cell site locations; SMS, MMS, LBS, GPS, and PTT.
  • Test devices on Android, JAVA, BREW, iOS, Microsoft, Blackberry, and application testing.
  • Handle the tasks of executing test cases for various mobile devices.
  • Performed regression testing, Browser compatibility testing (Google Chrome, Firefox, Internet Explorer, Opera), Network testing (Wifi, 3G, Offline Mode), testing in DIT, FIT, IAT/UAT environments.
  • Performance on mobile interoperability tests on a live network or laboratory environment Performed and executed testing procedures such as Verizon DFIT documents to validate 2G, 3G, 4G, & LTE mobile devices in live networks and also executed operator-specific field testing in various markets

VM2

West Point, MS

Job Description :   Worked on software, answered phone calls, fixed computers, and checked software for proper functioning. Setup new computers for new clients. Manger and IT.

JAN 2017 -MAY 2017
2016 – PRESENT

Owner – SMART HOOKAH LLC – CLINTON, MS

CLINTON, MS

Job Description:

  • To innovate hookah for the 21st century
  • To make ancient artifact smart
Visit Smarthookah.com  you will love it ....!

Owner – POWER BELL LLC – CLINTON, MS

Owner

Job Description:

  • The power Bell guarantees that you will never be without an active phone charger again.
  • Charging devices without the inconvenience of a bulky power bank.

2016 – PRESENT
AUG 2016 – JAN 2018

District Sales Lead Consultant / Authorized Retailer

AT&T | Pearl, MS

job Description:

  • Identifies and assess customer’s needs to achieve satisfaction.
  • Build sustainable relationships of trust through open and interactive communication.
  • Provides accurate, valid and complete information by using the right methods/tools.
  • Meet personal/team sales targets and call handling quotas.
  • Handles complaints, provide appropriate solutions and alternatives within the time limits and follows up to ensure resolution.
  • Keep records of customer interaction and process customer’s account

Manager/Information Technology

SUBWAY INC. - PEARL, MS

Job Description :

  • Provide oversight, direction, and training for employees.
  • Manage all aspects of on-site technology, hardware and software troubleshooting.
  • Oversee marketing plan, merchandise layout and ensure proper store layout in line with corporate directed marketing plans.
  • Operate cash register, responsible for accurate intake of more than $2,000 in daily cash.
  • Developed customer satisfaction follow up program to ensure customer delight.

SEP 2011 - PRESENT
Education
2017

Associate of Arts

Holmes Community College

Ridgeland, MS.

Bachelor of science

Starkville, MS

Mississippi State University,  

2014 - 2017
End

Skills

75%iPhone App Developement
90%Product Management & support
80%project Establishment & Management
82%supply chain management
TECHNICAL SKILLS
  • JAVA
  • C
  • C++,
  • Python
  • Matlab
  • iOS and Android
  • Proficiency Experience with QXDM, QPST, QCAT, and Android SDK logging tools

OPERATING SYSTEMS
  • Windows 7/8/10
  • Unix /Linux

MANAGEMENT SKILLS
  • Strong management experience
  • Problem Solving Abilities and Multi-Tasking
  • Strong Verbal and Written Communication
  • Self- Motivated and Goal Driven
  • Client Account Management

TELECOMMUNICATION
  • Regression testing on CDMA, LTE and GSM Mobile
  • Wireless Technologies- GSM, GPRS,CDMA, TDMA, WCDMA – UMTS, LTE networks
  • Application Testing on AT&T (USA) live network. Responsible for handset testing of LTE/WCDMA/GSM/HSDPA/HSUPA data and handset devices
  • Experienced in using tools like Wireshark, Iris Session Analyzer, QXDM
  • All devices were tested for all kind of testing such as Voice, Data, WiFi , Video, Geo Location, TTY , for Verizon.
  • Performed field testing (drive testing) in designated test areas for various operators
  • Performed feature testing: such as SMS, MMS, LBS, GPS, PTT

HANDS ON SKILLS
  • Performed new software and regression testing and also developed testing procedures
  • Experience with multiple mobile platforms and operators to support flashing
  • logging, troubleshooting, and real time defect management
  • Executed tests on GPS function related such as Verizon E911 tests, field tests, and sanity tests.

 

Portfolio

/Work done so far

I have set a goal for myself: to create software with the user in mind, creating applications that boast a usable and intuitive user interface experience. Because I understand how important it is to createhighly readable and easily maintainable source code, I am constantly striving to learn new technologies and  looking for ways to better myself in this rapidly changing industry. This is a small sample of my work:

So, Here is some of my work to showcase.
.

Internship

/ Project Work

 From the first day of my internship, I knew that I would learn a great amount that would help me down the road. At VM2, I worked with Matt Rose, William, and Cardarius Clark. There was paperwork, just as there would be at a real job, and I got to see the data center so that I could help the clients, who come from 12 different companies. I accrued valuable experience working on software, answering calls, fixing computers, and checking on software for proper functioning. This internship showed me how a company operates first-hand. I would advise anyone else in my position to go into the whole thing as if it were a real job.From the first day of my internship, I knew that I would learn a great amount that would help me down the road. At VM2, I worked with Matt Rose, William, and Cardarius Clark. There was paperwork, just as there would be at a real job, and I got to see the data center so that I could help the clients, who come from 12 different companies. I accrued valuable experience working on software, answering calls, fixing computers, and checking on software for proper functioning. This internship showed me how a company operates first-hand. I would advise anyone else in my position to go into the whole thing as if it were a real job.

 

Contact

/Get in touch with me